AED Troubleshooting Guides

Select your AED model below to download Via’s Quick Troubleshooting Guide. For full AED info, please see our Support page.

If your AED is not Rescue Ready, please follow the steps outlined in the Quick Troubleshooting Guide or refer to the linked manufacturer’s manual. If your AED is still not Rescue Ready after following the guide, or if you need to contact manufacturer technical support, please open a support ticket on onlineoversight.com so Via knows your AED needs attention.

If you have any questions, please reach out to Via Heart Project and we will get back to you as soon as we can.